Privacy Policy

At SHARP PENCIL CONSULTING LLC, we are deeply committed to respecting your privacy, protecting your personal data, and maintaining transparent practices. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website, browse our curated stationery collections, create an order, or communicate with our team.

1. Information We Collect

We collect information you provide directly to us when you perform specific actions on our website:

• Customer & Contact Information: Name, billing address, shipping address, email address, and telephone number when placing an order or contacting our concierge.
• Transaction & Order History: Products purchased, order totals, shipping selection, timestamps, and order identifiers.
• Technical & Device Information: Internet Protocol (IP) address, browser type, device identifiers, operating system, and interaction metrics with our online store.
• Customer Correspondence: Records and transcripts of your inquiries via email, telephone, or web submission forms.

2. Secure Payment Processing via Stripe

All financial transactions conducted on our store are processed directly through our secure payment processor, Stripe, Inc. ("Stripe"). When entering credit card or payment credentials:

• Your sensitive payment card number, card expiration date, and CVC security code are transmitted directly to Stripe over an encrypted, 256-bit Transport Layer Security (TLS/SSL) connection.
• SHARP PENCIL CONSULTING LLC never stores, processes, or retains complete payment card numbers on our own local servers or databases.
• Stripe is certified as a PCI-DSS Level 1 Service Provider, representing the most stringent security audit tier available in the global payments industry.
• For details on Stripe's independent security and privacy practices, please review the Stripe Privacy Policy.

3. How We Use Your Information

We utilize the collected information strictly for legitimate commercial and business operations:

• To process, fulfill, package, and ship your stationery purchases from our Delray Beach logistics hub.
• To transmit order receipts, shipping confirmations, and carrier tracking links (USPS/UPS).
• To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• To respond to your inquiries, returns, and support requests.
• To comply with applicable United States federal and state tax, accounting, and legal requirements.

4. Cookies & Tracking Technologies

We use essential cookies and session tokens strictly necessary to maintain your shopping cart state, preserve user preferences, and ensure the security of your checkout session. We do not sell your personal browsing activity to third-party data brokers.

5. Disclosure of Your Information

We do not sell, rent, or lease your personal information. We disclose data solely to:

• Fulfillment & Courier Partners: Postal carriers (such as USPS and UPS) solely to deliver your orders to your designated shipping destination.
• Payment Gateways: Stripe, Inc., for transaction authorization and fraud screening.
• Legal & Regulatory Authorities: When required by United States subpoenas, court orders, or applicable law to protect our legal rights, our customers, or public safety.

6. California Consumer Privacy Rights (CCPA / CPRA)

If you are a resident of California or states with equivalent privacy legislation, you possess specific statutory rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal data collected about you in the preceding 12 months.
• Right to Delete: You may request the deletion of personal information we have collected from you, subject to legal recordkeeping exemptions (e.g. tax records).
• Right to Opt-Out: We do not sell personal information as defined by the CCPA/CPRA.
• Right to Non-Discrimination: We will never discriminate against you, alter prices, or degrade service quality for exercising your privacy rights.

7. Data Retention & Security Measures

We enforce robust technical, operational, and administrative safeguards designed to secure personal data against accidental loss, unauthorized access, alteration, and disclosure. All checkout traffic operates over end-to-end HTTPS encryption. Transactional documentation is retained in compliance with standard commercial and IRS accounting guidelines.

8. Contact Our Privacy Officer

If you have questions, feedback, or wish to submit a data rights verification request, please reach out directly to our company headquarters: